![]() SUPCASE agrees to use reasonable efforts and methods to resolve disputes between purchaser and SUPCASE. Please email for installation assistance.įor general questions about product warranties, please fill out the form on this page. ![]() We accept no responsibility for incorrect placement of device into holster case and clip attachment. Under its intended use and purpose, please install device screen facing inward to case at all times. We offer a one year Limited Warranty for HOLSTER CASES WITH CLIP products for a ONE TIME PRODUCT REPLACEMENT to you. Limited Warranty for Holster Cases with Clip The Limited Warranty is not liable for any indirect or direct punitive damages arising from the use of SUPCASE products. Our products are registered trademark and counterfeit distribution related activities are unlawful and SUPCASE will not be able to exchange, refund or warranty a customer claim on these types of products. The Limited Warranty does not cover counterfeit products sold to customer by retail stores, internet online store, or other types of businesses.Ĭustomer are required to provide a valid order number as proof of purchase within one year. The Limited Warranty does not cover for repair, replacement or insurance costs for devices installed in SUPCASE products. The Limited Warranty does not cover for loss due to stolen cases or other related criminal activity. The Limited Warranty does not apply to weather damage, including but not limited to heat, rain, wind, or objects by nature. The Limited Warranty does not apply to cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic damage. Our products are not certified as “waterproof”. The Limited Warranty does not cover water damage to your device. In addition, any claims of damage due to buyer’s installation, either upon install or uninstall, from and by online instruction videos, written or verbal instructions, or links to instructions, SUPCASE has no liability for any incurred damages or destruction of buyer’s consumer electronics devices or other personal property, including, without limitations, tablets, stylus, keyboards, laptops, mobile phones, or handheld devices, or any lost data or software apps contained in buyer’s devices. As to any claim of whatever nature asserted against SUPCASE and its affiliates and/or employees that relates to the product(s) you purchased, your exclusive and sole remedy is expressly limited to the above conditions as stated. The Limited Warranty covers only the SUPCASE product you purchased. The Limited Warranty does not cover your devices. The Limited Warranty does not apply to theft. The Limited Warranty does not apply to damage of the product caused by accident abuse or drops, misuse, improper care or maintenance, or any purpose other than its intended purpose. Please contact the original place of purchase for your return or warranty issue. The Limited Warranty does not apply to our products purchased through non-authorized re-sellers, such as retail store. Questions, please direct your questions to Exceptions Warranty claims for product defects that are not verifiable will not be accepted. ![]() ![]() ![]() SUPCASE reserves the right to decline a warranty for insufficient documentation. SUPCASE requires proof of purchase for warranty claims. In the event some jurisdictions do not allow the exclusion or limitation of damages to the extent indicated above, our liability should be limited to the extent permitted by law. This limitation applies to alleged liability which is based on contract, tort, negligence, strict liability, or other legal theory, even the possibility of damages, specifically online purchases and listing content on our webstores, related authorized online channels, retail outlets, authorized resellers, unauthorized resellers and wholesalers. Under no circumstances shall our company, or our affiliates, be liable for any direct, incidental, punitive or special consequential damages arising out or connected with the use of, or inability to use our product or any installation application to our products. In the event a claim is made and the replacement product is not in stock or discontinued, customers have the option to exchange for a product of equal value, or collect a refund if still within 30 days of purchase. The warranty is good for one (1) free replacement for the same product and color. To file a claim, fill out the Warranty Inquiry Form on this page. A warranty claim must be initiated by the customer. The warranty period is nontransferable to a replacement product. Your product(s) is covered by a limited warranty of one (1) year from the delivery date. ![]()
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